Stop Losing Money to No-Shows & Bad Routes

Dispatch Copilot integrates with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and custom CRMs via API. Two-way sync ensures schedule changes update instantly across all systems—no double-entry, no drift.

Our algorithm uses multi-stop route optimization via Google Maps API with real-time traffic data. It analyzes all unscheduled jobs, tech locations, current schedules, and time windows to build routes that minimize drive time while balancing workload across your team. Updated every 15 minutes as new jobs come in.

Customers can reschedule via SMS text reply ("Can you come Thursday instead?"). The AI checks tech availability, offers 3 time slots, books the new appointment, and updates the calendar automatically. 78% of reschedules happen via SMS with no dispatcher touch required.

When an emergency job comes in, Dispatch Copilot identifies the nearest available tech, bumps non-urgent jobs to later time slots, re-optimizes the route, and notifies affected customers of the change. Dispatcher only steps in if there are conflicts or capacity issues.

Dispatch Copilot escalates to your dispatcher for: customer disputes, complex scheduling conflicts, jobs requiring special equipment not in inventory, or emergency situations where human judgment is needed. You always have full visibility and can override any AI decision.

Setup takes 2 weeks: CRM integration (3-5 days), tech onboarding (2-3 days), route optimization tuning (2-3 days), confirmation template customization (1-2 days), and dispatcher training (2 days). We handle the technical work—you just need to provide API access and schedule training sessions.

The monthly fee includes: unlimited route optimization, SMS/email confirmations (up to 1,000/month), self-service rescheduling, real-time ETA updates, tech mobile app access, CRM sync, dispatch analytics dashboard, and email support. Voice call confirmations and additional CRM integrations are add-ons.

Yes. We offer a 90-day performance guarantee. If you don't see measurable improvement in jobs/tech/day or no-show rate reduction within 90 days, we'll refund your setup fee and first 3 months of service. No long-term contract required.