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Optymizer

Privacy Policy

Last Updated: January 2025

1. Who We Are

Optymizer ("we," "us," "our") provides AI-powered marketing and operations solutions for local service businesses. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Information You Provide:

  • Contact details (name, email, phone number, business name)
  • Business information (industry, location, website URL)
  • Communication preferences and inquiry details
  • Payment and billing information (processed securely via third-party providers)

Information Collected Automatically:

  • Website usage data (pages visited, time spent, click behavior)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies
  • Analytics data to improve our services

3. How We Use Your Information

  • Service Delivery: To provide AI agents, SEO optimization, and marketing services
  • Communication: To respond to inquiries, provide support, and send service updates
  • Improvement: To analyze usage patterns and enhance our platform
  • Marketing: To send relevant content and promotional materials (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party tools (hosting, analytics, payment processing) that help us operate
  • AI Platforms: Cloud AI services (OpenAI, Google, Anthropic) to power our AI agents (data is anonymized where possible)
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Cookies and Tracking

We use cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior (Google Analytics)
  • Improve site performance and user experience
  • Deliver targeted advertising (with consent)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures:

  • SSL/TLS encryption for data transmission
  • Secure cloud storage with encrypted databases
  • Regular security audits and updates
  • Access controls and authentication protocols

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a machine-readable format
  • Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@optymizer.com

8. Data Retention

We retain your information for as long as:

  • You are an active client or user of our services
  • Necessary to provide services, support, or fulfill transactions
  • Required by law (tax records, contracts, etc.)
  • Needed to resolve disputes or enforce agreements

After this period, we securely delete or anonymize your data.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover we have collected such data, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place (standard contractual clauses, adequacy decisions) to protect your data.

11. Third-Party Links

Our website may contain links to third-party sites (e.g., LinkedIn, Google). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For privacy-related questions, concerns, or requests:

Summary

We respect your privacy. We collect only what's necessary to provide excellent service, protect your data with industry-standard security, and never sell your information. You have control over your data—just ask.