Marcus Williams

Director of AI & Automation

I’m Marcus, and I fix the problem that costs home services businesses millions: no-shows. My AI phone agents and dispatch copilots cut no-shows by 67% while boosting call-to-job conversion to 47%. That’s real revenue, not theory. I work with 340+ home services clients across 50+ markets—plumbers, electricians, HVAC techs, locksmiths—and I’ve built automation that actually understands how service businesses operate. Your dispatcher is drowning in calls? I’ll build an AI copilot that handles scheduling while they focus on emergencies. Every system I deploy is designed to turn more calls into booked jobs and more booked jobs into completed work.

Why Marcus Joined Optymizer

At Optymizer, we believe in The Three H’s: Honesty, Humility, and Hard Work. Marcus Williams embodies these values in every client interaction, delivering exceptional results through dedication and expertise.